Your Privacy Is Our Responsibility

1 Introduction & Applicability

66bed is a safe and reliable online casino and betting platform for users in Bangladesh. We believe your personal information is a valuable asset and protecting it is our primary responsibility.

This privacy policy ("Policy") applies to the 66bed website (66bed.lat) and all associated digital services ("Platform"). By using this Platform, you are considered to have accepted the terms of this Policy.

In this Policy, "we", "our", or "66bed" refers to the entity operating the 66bed Platform. "You" or "user" refers to any person registered on or visiting the Platform.

We handle your information with honesty and transparency. This Policy has been written in clear, plain language so you can fully understand what we do with your data.

2 Data Collection

66bed collects certain information to operate the Platform properly and provide you with better service. The types of information we collect are described in detail below.

2.1 Registration & Identity Information

When you create an account, we collect the following information:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification)
• Password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

For secure transactions and account protection, identity verification documents may be required in some cases:

• National ID (NID) or passport copy
• Mobile number linked to bKash, Nagad, or Rocket account
• Proof of address if required

2.3 Financial Transaction Information

Information collected during deposit and withdrawal processes:

• Payment method (bKash, Nagad, Rocket)
• Transaction amount and date
• Transaction ID number
• Wallet number

2.4 Technical & Usage Information

Information automatically collected while you use the Platform:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Platform
• Referral URL and session data

3 Purpose of Data Use

66bed uses collected information only for specific, legitimate purposes. We never use data unnecessarily.

3.1 Account Management

Information is used to create, verify, and securely manage your account, including providing login access. This also covers password recovery and account security activities.

3.2 Transaction Processing

Financial information is used to process your deposit and withdrawal requests and to maintain your transaction history. This information is essential for confirming transactions through bKash, Nagad, and Rocket.

3.3 Customer Support

When you email [email protected] or contact us via 24/7 live chat, your information is used to provide fast and accurate assistance.

3.4 Fraud Prevention & Security

Data is analyzed to protect the Platform's security, detect suspicious activity, prevent money laundering, and stop misuse.

3.5 Service Improvement

By analyzing your usage patterns, 66bed improves its services to make them more user-friendly. This is done entirely on the basis of aggregate data.

3.6 Legal Obligations

Information may be used to comply with applicable laws, regulations, or directives from regulatory authorities.

4 Data Disclosure & Sharing

66bed does not sell your personal information to third parties and does not disclose it unnecessarily. Information may be disclosed in the following limited circumstances:

• Payment processors: The minimum necessary information is shared with bKash, Nagad, and Rocket to complete transactions.
• Technology service providers: With trusted technology partners for Platform operation and maintenance, who adhere to our privacy standards.
• Legal requirements: In the case of a court order, a lawful request from law enforcement, or any other legal obligation.
• Fraud prevention: To assist in the investigation of fraud or illegal activity.
• Business transfers: In the event of a business merger or acquisition, provided the new entity is bound to uphold these same privacy standards.

In any of the above cases, where legally possible, we will attempt to notify you before disclosing your information.

5 Cookies & Tracking Technologies

The 66bed Platform uses cookies and similar tracking technologies. These are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Required for the Platform's basic functionality — login sessions, security tokens. Disabling these will prevent the site from working properly.
• Functional cookies: Used to remember your preferences (language, settings), improving your experience on return visits.
• Analytical cookies: Used to collect aggregate data about Platform usage, which helps improve our services.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent some key features of 66bed from working.

6 Data Security Measures

The security of your information is 66bed's top priority. We apply industry-standard technical and procedural security measures.

6.1 Encryption

All data transmission is secured through SSL (Secure Sockets Layer) encryption. You can confirm the connection is secure by checking for "https://" in your browser's address bar.

6.2 Password Protection

Your password is never stored in plain text. It is encrypted using a one-way hashing algorithm, so even our staff cannot see your password.

6.3 Access Controls

Only authorized staff have access to specific data. All access activity is logged and reviewed regularly.

6.4 Regular Security Reviews

Our technology team conducts regular security audits and promptly addresses any potential vulnerabilities.

Please note that no one can guarantee 100% security on the internet. We therefore encourage you to use a strong, unique password and never share it with anyone.

7 Data Retention Period

66bed retains your information only for as long as necessary. The retention period depends on the type and purpose of the data:

• Account information: For as long as the account is active and for the legally required period after closure.
• Transaction records: May be retained for an extended period in accordance with financial law requirements.
• Communication history: Customer support records are retained for a limited period.
• Technical logs: Retained for a defined period for security review purposes.

Once the required period has ended, data is securely deleted or anonymized so that identification is no longer possible.

8 Your Rights

66bed takes your data rights seriously. You have the following rights:

8.1 Right of Access

You can find out what information we hold about you. By submitting a written request, you can receive a copy of this information.

8.2 Right to Rectification

If any information we hold about you is incorrect, you have the right to have it corrected. This can be done through your account settings or via the support team.

8.3 Right to Erasure

In certain circumstances, you may request that your data be deleted. However, data that must be retained to meet legal obligations may not be able to be deleted.

8.4 Right to Object to Processing

You have the right to object to the processing of your data for certain purposes, such as marketing.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within a reasonable time.

9 Third-Party Services & Links

The 66bed Platform uses services from various game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft to operate its games. These third-party service providers follow their own privacy policies.

When selecting these third-party providers, we consider their data protection standards. However, our control over how your information is processed on their own platforms is limited. We therefore recommend reading the privacy policy of each relevant provider.

For payment processing, bKash, Nagad, and Rocket (Dutch-Bangla Bank's mobile wallet service) each operate according to their own security and privacy standards.

10 Minor Protection

66bed is strictly prohibited for anyone under the age of 21. We do not knowingly collect or process information from anyone under the age of 21.

Age is verified at the time of registration. If we learn that someone under the age of 21 has created an account, that account will be immediately closed and all associated data will be deleted.

If you believe a minor is using an account, please let us know at [email protected].

11 Policy Changes

66bed reserves the right to change or update this privacy policy from time to time. In the event of changes:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email of any significant changes.
• A clear notice will be provided on the platform.

If you continue to use the platform after the updated policy is published, it will be assumed that you have accepted the new policy. Therefore, it is recommended that you review this page regularly.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy and support team is always ready to assist you in both Bengali and English.